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USB Flash (Thumb Drive) Recovery Services

We can recover data from almost all brands of USB Thumb Drives. Whether important documents or pictures have been accidentally deleted, formatted or the USB thumb drive is malfunctioning and not recognized by your computer. The majority of USB thumb drives failures are due to physical damage of the USB connector or a malfunctioning internal controller. In most cases data recovery software will be unable to recover any data due to the physical failure of the USB drive itself and its components. Our proprietary techniques allow us to extract your data directly from the NAND memory chip and thereby recover your data with a high success rate.

“I am glad to have ‘found’ Data Analyzers. When we needed HELP the most… You did what you said you would and got everything back, it was like working with CSI, you were very thorough, thanks. I know there is no guarantee but you did it, Thank you.”

- Phil Kimmel, CEO, Laser Magic

We have successfully recovered financial documents, movies, and photo collections for photographers, students and teachers, and even law enforcement.

Call us immediately 866-456-DATA, So that we can assist you with the recovery of your data.

What actually is a USB Flash drive and how does it work?

Thumb-Drive-RecoveryUSB thumb drives were first introduced in 2000 by a joint venture between Trek Technology and IBM. The original storage size was a mere 8MB, a paltry size compared to the 128-256GB thumb drives that are available today.

They are very similar to SD cards as they share many of the same components and work the same way. They usually consist of an electronic board (PCB) with several SMD components mounted to the board. Most importantly the NAND chip and the controller chip. The NAND chip is where your data actually resides in digital form (1’s and 0’s). The Controller chip can be considered the brain of the USB thumb drive since it among other things is in control of accessing and transferring data to and from the NAND chip. To further understand the complexity of data recovery from USB Thumb Drives and other NAND storage technologies it is vital to understand that the controller chips use complex algorithms to store your data on the actual NAND chip. A vast variety of storage controllers and an even greater variety of possible configurations exist, for how data blocks are aligned on the storage chip. Especially when dealing with unknown configurations, it can further complicate the recovery process. Therefore to obtain the greatest possible success rate, we highly recommend seeking out trained and experienced Flash Recovery Experts for the salvaging of your data.

Data Analyzers can successfully recover data from all common USB Flash including, but not limited to, the following manufacturers and models: Adata, Centon, Corsair, Crucial, Dane-Elec, EMTEC, Fusion I/O,HP, Intel, Itwin, LaCie, Lexar, Kingston, Mushkin, Patriot, Plextor, PNY, OCZ, SanDisk, Sony, STEC, Super Talent, TDK, Team, Texas Memory Systems, Transcend, Verbatim, Wintec, as well as rebranded, novelty, or rebranded USB Thumb Drives.

Almost everyone uses an USB flash drive on a weekly, If not daily, basis. Everything from pictures to documents gets stored on them as backup or to transfer from A to B. What do you do if your fails? We at Data Analyzers have developed a variety of techniques to recover your data from your USB flash drive even when it seems that all is lost. There are a few basic types of failure that we encounter while recovering data from non-functional flash drives and we are well equipped and qualified to handle each instance of failure.

The most common failures of USB flash drives are firmware failure, physical damage caused by the owner, and electronic component failure. Each of these issues are unique and require a separate set of skills that our engineers here at Data Analyzers have acquired through extensive research and development. Our techniques work on all brands of USB flash devices including (but not limited to): Kingston, ADATA, Centon, Corsair, Crucial, Dane-Elec, EMTEC, Fusion I/O,HP, Intel, Itwin, LaCie, Lexar, Kingston, Mushkin, Patriot, Plextor, PNY, OCZ, SanDisk, Sony, STEC, Super Talent, TDK, Team, Texas Memory Systems, Transcend, Verbatim, Wintec, as well as rebranded and no name USB flash drives.

Most user inflicted damage to flash drives occur when the drive is plugged in while getting hit by an arm or kicked. This can cause the internal USB connector to break as well as other components. Often times when the connector does break off it damages the traces on the USB board making reattachment in the same spot impossible. We have received flash drives that have had liquid spilled on them and even chewed on by their pet! Even in these unique circumstances we can recover your data.

Similar to SSD’s, another common failure point in USB flash drives is firmware corruption. The firmware is the boot up operating system and is stored on the memory chips. If this section of data becomes corrupt or inaccessible, the USB drive cannot initialize correctly. Usually the lights will blink and then stop or constantly blink. Sometimes the computer will recognize that a generic USB device has been connected and others it will not ID at all.

Small electrical components can fail on a USB drive causing it to not power on at all or respond to any diagnostic commands. This could have been caused by a surge of power or from normal day to day usage. Our experienced electronic engineers on staff will quickly diagnose faulty electrical components such as faulty capacitors, resistors, oscillators, etc on the USB device and repair them to allow data extraction.

If any of the above examples damage is too severe and we cannot repair the drive we can perform an advanced technique called a chip off. A chip off is when we remove the individual memory chips off the USB system board and read them out manually. Each chip’s data is dumped and then the data is pieced back together similar to a digital jig-saw puzzle. This is a very advanced method of recovery that requires extreme hand-eye precision and sophisticated tools. Only a few qualified companies perform this level of work and we are one of the few.

Once your data has been successfully recovered we will transfer your data to another host device such as DVD, USB drive, or upload it to our server. Size of recovered data will determine how we send your data back. We recommend to never use your old device even if the faulty component was repaired and again in working order. This is because flash drives are so cheap these days that it is not worth the risk of losing your data again.

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